Discover how time management, accounting, business law,organizational behavior, and management affect administrative assistant responsibilitiesand activities. Learn the basics of accounting, including the general ledgerand key accounting terms, and see how financial statements and controls helpkeep your organization moving in a positive direction. Understand thefundamentals of business law, contracts, and the principal-agency relationship;discover ethics and organizational politics; and understand the basics of humanresources management.
Also, discover key management functions such as planning,control, motivation, and organization, discover how to increasecreativity. Plus, find out how marketing differs from sales and learn thebasics of operations management. This course may help you prepare for theinternationally-recognized Certified Administrative Professional (CAP) examoffered by the International Association of Administrative Professionals (IAAP).
Note: This course is not affiliated with, norhas it been endorsed by, the International Association of AdministrativeProfessionals (IAAP).
Fayetteville TechnicalCommunity College (FTCC) offers eight-week online courses that provideeducation and training in a variety of occupational areas! The courses aredesigned by a team of professionals from each respective field who work toprovide you with an effective web-based learning experience. Prior to your coursestart date, you will receive a reminder e-mail that includes instructions onhow to access the classroom website. Courses are hosted on ed2go's learningmanagement system (LMS). Each program includes a set of lessons/modules andevaluations.
PRE-REQUISITES:Completion of Administrative Assistant Fundamentalscourse (or equivalent experience)
INSTRUCTOR: Ed2Go (SS - $85)
Refund & Enrollment Policy
Refund Policy
The refund policy for FayettevilleTechnical Community College’s Corporate & Continuing Education Division wasestablished by the North Carolina Department of Community Colleges in Raleighon October 15, 1993 and updated May 16, 2014. The full refund policy is listedin the State Board of Community Colleges Code 1E SBCCC 900.2 with a briefstatement of the policy below: A pre-registered student who officiallywithdraws from a Continuing Education class(es) prior to the first sectionmeeting of the class will be eligible for a refundby completing an official request form. In order to be eligible for a 100percent refund, it is required that a student’s drop request be made prior to thefirst class meeting and FTCC encourages students to request a drop at least 24hours before the first class meeting. A 75 percent refund will be given ifa student officially withdraws after the start of the class and prior to the 10percent point of the class. This applies to allcourses except a course that begins and ends on the same day. A refund shallnot be granted after the start of a course that begins and ends on the sameday.
No refunds will be given after the10 percent of class meetings.
Enrollment Policy
Registration can be achieved through the Learn FTCC website. When you submit your completed registration, you will receive an e-mailed receipt. Deadline for registration is 5:00 P.M. (EST) Wednesday, a week before thecourse begins. *Please Note*
Accessing your courseclassroom:
- Please visit www.ed2go.com/ftcc.
- Double-check your receipt to make sure that you choose the correct course title and date!
- Once the home page pulls up, please type the course name into the "Search Catalog"bar at the top of the screen and press enter.
- When the course description pulls up, please click the red "Add to Cart"button.
- Choose your course date from the listing of dates in the "Session Date" drop down menu, and select the "Continue to Checkout"button.
- On the next page, if you are a returning student, please enter your e-mail address and password in the appropriate fields. At that point, continue through the steps until you reach the "Checkout" page.
- If you have never taken an Ed2Go course before, please create a username and password by clicking the link for new students. After creating your username and password, continue through the steps until you reach the "Checkout" page.
- Please click the "Checkout" button.
- After clicking the "Checkout" button, you will be taken to a page where you will read through the registration and payment information.
- If you have already registered and paid your registration fee on the Learn FTCC website, you will not need to make a payment for your course. At that time, please click on the "Enter My Classroom" button.
- If you have not registered and paid your registration fee on the Learn FTCC website, you will be directed to the Learn FTCC website to register and pay your registration fee. Afterwards, please click on the "Enter My Classroom" button.
- On the next page, please click the "Orientation" button on the next page and complete it.
- Write down your username and password in a safe location!
- On the start date of your course, you will return to the www.ed2go.com/ftcc home page, and click on the "Classroom"link to access your course or courses.
Computer & Course Materials Requirements
Completion of Becky and Tony Swaim's Administrative Assistant Fundamentalscourse (or equivalent experience)
Computer Requirements
Internet access
Email
One of the following browsers:
Mozilla Firefox
Microsoft Internet Explorer (9.0 or above)
Google Chrome
Safari
Microsoft Word
Adobe PDF plug-in (a free download obtained at Adobe.com .)
